This collection of tips, inspired by guest feedback, may assist in planning your next visit to The Strong museum.
The Strong welcomes guests of all abilities and is committed to providing quality, accessible experiences for all ages. The museum offers sensory resources such as social stories, noise-cancelling headphones, and guest rest rooms when you need a quiet space for you and your child. All public entrances (and most exhibit areas) are accessibly by wheelchair, scooter, stroller, or walker. Learn more about accessibility at The Strong.
The Strong is the ultimate play destination® for all ages. Older children and adults leap into the world of superheroes in American Comic Book Heroes: The Battle of Good vs. Evil, experience a classic video game arcade and discover unique artifacts in eGameRevolution and Pinball Playfields, and uncover the evolution of board games in Game Time!
Curious preschool-age guests will put their imagination into motion in Build, Drive, Go; play pretend in a life-size dollhouse in Play Pals; spend the day in Bear Country in Berenstain Bears: Down a Sunny Dirt Road; and step into the world’s most famous neighborhood in Can You Tell Me How to Get to Sesame Street?
The entire family will go hands-on with the elements of play in Field of Play and see literature come to life in Reading Adventureland. Visit the vibrant Dancing Wings Butterfly Garden and cutting-edge Toy Halls of Fame exhibit.
All children age 15 and under must be accompanied by an adult.
Ride the colorful and historic carousel or passenger train. Each ride costs $1 per person. Visit the admissions desk or the gift shop to purchase a six-ride punch card for $5. (That’s one ride for free!) And allow extra time to browse and buy at our museum shop. Complimentary Wi-Fi is available in the museum.
Butterfly Garden Tickets
A visit to The Strong museum is not complete without a stop in Dancing Wings Butterfly Garden, the only year-round indoor butterfly garden in upstate New York. Admission ticket is required. Tickets may be purchased online or at the museum admission desk with general museum admission.
Credit Cards and ATM
The museum accepts Visa, MasterCard, American Express, and Discover cards. There is also an ATM just inside the museum entryway.
The Strong offers a variety of dining options in a bright and spacious food court. Enjoy menu items from Pizza Hut Express, Taco Bell Express, and Subway. Cap off your meal with a visit to Louie’s Sweet Shoppe for ice cream and smoothies. Step back in time and grab a burger, hot dog, fries, and more at Bill Gray’s Restaurant in the vintage Skyliner Diner. The food court and Bill Gray’s at the Skyliner Diner are busiest between noon and 2 p.m., so consider having an early or late lunch to avoid waiting in line. General museum admission or membership is required to access The Strong’s food court and Bill Gray’s restaurant.
Food and beverage is not allowed in the exhibit areas of the museum.
Grada Hopeman Gelser Library
The Strong is one of only a handful of museums in the nation to offer guests a circulating library. The museum’s child-focused library offers books selected to complement the museum’s varied exhibits. Guests who have a Monroe County Library System card have the opportunity to enrich their museum experience by borrowing books to read at home. Books may be checked out at the Grada Hopeman Gelser Library kiosk, located on the museum’s first floor in the Adams Atrium. Books may be returned at the museum or at any public library branch in the system.
Length of Visit
With 100,000 square feet of dynamic exhibit space, the museum is filled with things to do. Give your family enough time to explore; a typical visit is can last four hours, but many guests choose to play all day long. Check out the museum event calendar to see if there are special activities or themed programs taking place during the day of your visit.
If you like your museum experience and plan to return, membership provides a great value. A membership to The Strong offers free general museum admission for one year and represents a cost-effective way for families to visit the museum frequently.
Buy your membership before paying general admission to enjoy your free-admission benefit immediately, or purchase general admission and decide to become a member before leaving and apply some of your admission fee toward the cost of an annual membership—you just need to hand in today’s dated receipt when you join.
Enjoy a historic experience the next time you visit by downloading The Strong Museum Visitor Guide. Along with an events calendar and a butterfly guide, the mobile app features a “12 Must-See Artifacts” self-guided tour of some of the most iconic objects displayed in the museum. Use the museum’s free Wi-Fi and download the app for your smartphone through the Apple Store or Google Play.
A portion of The Strong’s parking garage is available to guests free of charge on a first-come, first-served basis. Full use of the garage is expected to be open in early 2020. Details and fees to come.
Guests access the museum’s parking garage via Howell Street. Please note that on high visitation days the museum garage may reach capacity early in the day. If space is not available on site at the time of your visit, additional parking is available at neighboring municipal garages for a fee. The Strong is not responsible for fees incurred at off-site locations. Parking in The Strong’s garage is restricted to museum guest use only. Unauthorized cars may be towed at the owner’s expense.
The museum is filled with not only interactive opportunities to satisfy high-energy kids, but also many low-key alternatives for children who prefer quieter activities. Check out the museum’s multiple craft tables; cozy book nooks; and three aquariums. Additionally, the museum offers two Guest Rest rooms when you need a quiet, out-of-the-way space for you and your child. Guest Rests are located in the G. Rollie Adams Atrium on the first floor and in the Academy of Interactive Arts and Sciences exhibit on the second floor.
An ample number of restrooms are scattered throughout the museum, including family restrooms in the Imagination Destination exhibit on the first floor and around the corner from the men’s restroom on the second floor. Changing tables can be found in all restrooms.
Most playable arcade and pinball machines throughout the museum require purchased tokens. Money collected from the sale of tokens helps maintain these original artifacts. Receive four tokens for $1.
Toy Halls of Fame
Don’t miss the National Toy Hall of Fame on the museum’s second floor, featuring more than 60 all-time favorite toys. Guests of all ages will recognize toys that they enjoyed in the past. Marvel at a digital Jack-in-the-Box, step up to a 20-foot bubble tower, and pose in front of an oversized Etch a Sketch.
Then, learn about the toys in the National Toy Hall of Fame and luminaries in the Toy Industry Hall of Fame. Scroll through two 10-foot kiosks featuring touch screen monitors with in-depth biographical background information about each inductee.
There is no extra fee for admission to the National Toy Hall of Fame and the Toy Industry Hall of Fame.
Wheelchairs and Strollers
The museum offers complimentary use of a limited number of wheelchairs and strollers that are available on a first-come, first-served basis. If you choose to bring your own stroller, you may take it along with you anywhere in the museum. Valuables should not be left in unattended strollers.