Group Admission

The Strong is an ideal destination for reunions, youth outings, day-care trips, summer camps, and bus tours. Every member in the group will enjoy a full day of hands-on fun and discovery.

Large groups visiting the museum may be eligible for a discount. Discounts are dependent on group size and composition. Groups may also be eligible for discounts in the food court and the museum shops.

To make a reservation or for more information, please call the museum at least two weeks before your visit at 585-263-2700 Monday through Friday between 8:30 a.m. and 4:30 p.m.

Youth Group Information

The museum welcomes large groups of children and teens visiting from day-care centers, churches, summer camps, and other youth groups.

Adult Chaperons Required

Adult chaperons are required to accompany youth on museum visits. Adult chaperons must be at least 16 years of age. One adult chaperon is required for every five youths and each 1:5 adult chaperon is admitted to the museum free of charge.

Chaperons beyond the 1:5 ratio, who are not members, pay full general admission.

All chaperons wishing to visit Dancing Wings Butterfly Garden pay garden admission.

Lunch Reservations

Advance reservations for lunch seating are required for all groups planning to eat at the museum. Call 585-263-2700 Monday through Friday between 8:30 a.m. and 4:30 p.m.

Lunch may be brought by youth or ordered in advance from food court vendors on a menu designed specifically for groups. Lunch ordered from the food court will be delivered to a lunch room space reserved for the group. Groups planning to order from the food court must preorder lunches at least one week prior to the scheduled visit. Bag lunches may also be brought by groups, but the museum cannot accommodate requests for refrigeration or heating.

Payment

Cash, check (made payable to The Strong), money order, or credit card (VISA, MasterCard, American Express, or Discover Card) may be used to pay for the entire group’s admission upon arrival at the museum. Checks and money orders should be made payable to The Strong and must include the name and address of the group’s organizer. 

Payment for pre-ordered group lunches must be made separately from payment for youth group admission fees. If not paying with cash, please consolidate payment for the group’s lunch order into a single check or charge transaction. 

Prior to Arriving at the Museum

  • Discuss the day's plans and schedule with all chaperons and youth prior to your visit. This helps everyone know what to expect.
  • Create name tags. This will help personalize the visit.
  • Review museum guidelines.

Museum Guidelines

Please review these museum guidelines prior to arrival at the museum.

  • Chaperons must stay with an assigned group of children while at the museum. Chaperons are responsible for the safety and behavior of those children.
  • Chaperons must immediately report any emergency or child separated from the group to a museum staff member.
  • Be considerate of other guests in the museum.
  • Food and drink are not allowed in the exhibits. They can damage exhibits and artifacts.

Individuals and groups are subject to the rules and regulations of The Strong. The Strong reserves the right to expel from the premises any person or group, without refund, where the presence or conduct of the individual or group is deemed objectionable by The Strong in its sole discretion, or if the individual or group fails to comply with any and all security measures and applicable laws.

In Case of Emergency

Museum security staff is certified in First Aid and CPR. If assistance is required, please notify a host (identified by their blue guest relations shirts, black pants, and museum name tags) or a security officer (identified by their black shirts and khaki pants).