The National Museum of Play® is an ideal destination for reunions, youth outings, daycare trips, summer camps, and bus tours. Everyone in your group will enjoy a full day of hands-on fun and discovery.
If you are planning on bringing a large group to the museum, you may be eligible for a discount. Discounts are dependent on group size and composition. Groups may also be eligible for discounts in the food court and the museum shops.
To make a reservation or for more information, please call the museum at least two weeks before your visit at 585-263-2700 Monday through Friday between 8:30 a.m. and 4:30 p.m.
Directions and Parking
The National Museum of Play is centrally located at One Manhattan Square in downtown Rochester, New York, and is easily accessible from the New York State Thruway and regional expressways. For detailed directions, visit Directions & Parking.
Groups arriving by car or on foot may enter the museum through the main public entrance. Parking is free.
Unless other arrangements have been made prior to the visit, groups arriving by bus should come into the museum campus through the entrance located off Pitkin Street. After unloading, buses will be directed to a designated bus parking area. Please print out a bus parking map.
Youth Group Information
The museum welcomes large groups of children and teens visiting from day care centers, churches, summer camps, and other youth groups.
- Adult chaperons required
- Lunch reservations
- Tips for before your trip
- Museum guidelines
- In case of emergency
Adult chaperons are required to accompany students on museum visits. Adult chaperons must be at least 16 years of age. One adult chaperon is required for every five youths and each 1:5 adult chaperon is admitted to the museum free of charge.
Chaperons beyond the 1:5 ratio, who are not members, pay full general admission.
All chaperons wishing to visit Dancing Wings Butterfly Garden pay garden admission.
Advance reservations for lunch seating are required for all groups planning to eat at the museum. Call 585-263-2700 Monday through Friday between 8:30 a.m. and 4:30 p.m.
Lunches may be brought by youth or ordered in advance from food court vendors on a menu designed specifically for groups. Lunches ordered from the food court will be delivered to a lunch room space reserved for your group. Groups planning to order from the food court must preorder lunches at least one week prior to the scheduled visit. Bag lunches may also be brought by groups, but the museum cannot accommodate requests for refrigeration or heating.
Cash, check (made payable to The Strong), money order, or credit card (VISA, MasterCard, American Express, or Discover Card) may be used to pay for the entire group's admission when you arrive. Checks and money orders should be made payable to The Strong and must include the name and address of the group’s organizer.
Payment for group lunches must be made separately from payment for youth group fees. If not paying with cash, please consolidate payment for your group’s lunch order into a single check or charge transaction.
- Discuss your plans and your schedule with all chaperons and youth prior to your visit. This helps everyone know what to expect.
- Create name tags. This will help personalize your visit.
- Review museum guidelines.
Please review the museum guidelines before your visit.
- Chaperons must stay with their group of children while at the museum, and are responsible for the safety and behavior of those children.
- Chaperons must immediately report any emergency or child separated from their group to a museum staff member.
- Be considerate of other guests in the museum.
- Food and drink are not allowed in the exhibits. They can damage exhibits and artifacts.
Museum security staff is certified in First Aid and CPR. If you need assistance, please notify a host (identified by their guest relations shirts, black pants, and museum name tags) or a security officer.