Employment

The Strong considers its staff and volunteers its greatest resources. To help it carry out its mission, the museum seeks talented individuals with a passion for outstanding service.

The Strong provides equal opportunity to all qualified applicants without regard to gender, sexual preference, age, race, color, creed, national origin, disability, and military or marital status. 

Application Process

The Strong blends the best features of both history museums and children’s museums—extensive collections and high interactivity—to serve a diverse audience of children, families, adults, students, educators, scholars, and collectors. Paid and volunteer positions may be available to support the museum and its International Center for the History of Electronic Games, National Toy Hall of Fame, World Video Game Hall of Fame, Brian Sutton-Smith Library and Archives of Play, Woodbury School, and American Journal of Play.

After reviewing the available positions (below), candidates should enter The Strong’s online career center, which is provided through InfinityHR to begin the application process: build a profile, enter education and work histories, upload a resume, and add any additional information. To check the status of a completed application, candidates should log into the online career center using their user name and password.

Applying for positions via the career center website allows The Strong’s Human Resources Team to receive and review application materials in a more timely fashion than any other method of application. Candidates experiencing any difficulty with the online career center can send an email with resume attached to jobs@museumofplay.org.

The application review process normally takes between two to four weeks to complete, and all applicants receive a response at the completion of the process. Candidates selected for employment must consent to a criminal background check and drug screen.

Current Job Opportunities

Guest Relations Host

To apply click HERE.

Job Type:

Part-time

Duties and Responsibilities:

The Strong is looking for energetic individuals with a passion for guest service to work in the museum galleries. This position requires year-round availability and averages 17 hours or less per week. Duties include, but are not limited to, interacting with families and young children, assisting guests with questions or directions, picking up exhibits and craft areas as needed, and providing superior customer service to museum guests.

The start date for this position is March 7, 2016, and selected candidates must be available to attend mandatory training on the following dates:

  • Monday, 3/7, Tuesday, 3/8, and Thursday, 3/10 from 5:30 p.m. - 9 p.m.
  • Tuesday, 4/5 from 5:30 p.m. - 7:30 p.m.

Qualifications: High school diploma or completed GED; Will also consider current high school students 17 years of age and older.  Prior guest services experience a plus.

Salary: $9.00 per hour

Shifts Available:

  • Weekends: Friday 4 p.m. -8 p.m., Saturday 9:30 a.m. - 8 p.m., Sunday 11:30 a.m. - 5 p.m.
  • Weekdays: 1 p.m. - 5 p.m.

Must consent to, and pass, a pre-employment drug screen and criminal background check as conditions of employment. The Strong is a smoke-free campus and smoking is not allowed on museum property.


Advancement Services and Special Events Manager

To apply click HERE.

Job Type:

Full-time

Duties and Responsibilities:

The Strong is seeking a motivated advancement professional to maintain a sophisticated donor database, manage the logistics of advancement-related special events, and provide administrative support for the institutional advancement team. This position requires frequent contact with museum supporters, vendors, and others.

The successful candidate will ensure highly efficient and accurate entry of data and gifts, preparation of deposits, creation and tracking of acknowledgements, and the writing of queries to track metrics and extract meaningful data from the database. The Manger also processes and manages renewal letters and personal follow-ups necessary to renew Corporate Partners and administers Corporate Partner benefits.

The Advancement Services and Special Events Manager will provide support for all advancement events, including The Strong’s annual fundraising gala, the Play Ball. Internally, the Manager will coordinate with museum teams to execute work orders for all events. Externally, the Manager will build relationships with donors and sponsors via personal communications relevant to events.

Additionally the Advancement Services and Special Events Manager will provide support for the institutional advancement team by coordinating meetings, maintaining team calendars, and developing a clear understanding of invoicing and billing procedures. The Manager also assists in managing grants and the award of government funding as needed.

This position reports to the Vice President for Institutional Advancement.

Qualifications:

  • Bachelor's degree or equivalent; will consider a similar combination of education and experience
  • Minimum of two years advancement/special events experience, preferably including data management/entry, interacting with donors, and assisting with special events
  • Proficient in Word and Excel
  • Strong data analysis skills and attention to detail
  • Results oriented with a drive to meet and exceed goals
  • Exceptional organizational and interpersonal communication skills
  • Ability to attend to details while multi-tasking in a fast-paced environment
  • Experience managing a database (RaisersEdge, Altru, or similar systems)
  • Sophisticated writing, editing, and presentation skills 

Must consent to, and pass, a pre-employment drug screen and criminal background check as conditions of employment. The Strong is a smoke-free campus and smoking is not allowed on museum property.


Graphic Designer

To apply click HERE.

Job Type:

Full-time

Duties and Responsibilities:

The Strong is looking for a Graphic Designer to work with the Exhibits team in the planning, design, and installation of labels, graphics, and related items for the museum's diverse exhibits. Must be creative, detail oriented, and a good team player. All applications must include a link to an online portfolio.

  • Plan, design, and install interpretive, instructional, and artifact-related exhibit labels.
  • Plan, design, and install exhibit graphic elements, such as large scale reproductions and murals.
  • Plan, design, and participate in the development, fabrication, and physical installation of all graphics in exhibitions, including exhibition identity packages.
  • Plan, design, and implement permanent museum signage and other special projects as assigned (e.g. wayfinding and special events signage, museum shop graphics, and event calendars).
  • Work with the museum’s Multimedia Designer to design multimedia assets.
  • Maintain media and inks for large format printers.
  • Assist exhibits staff with preparation of exhibits, as needed.

Qualifications:

  • Demonstrated expertise in Adobe Creative Suite (Acrobat, InDesign, Illustrator and Photshop).
  • Ability to work with multiple operating systems (Mac and PC).
  • Good understanding of typography.
  • Bachelor's Degree in Graphic Design, Illustration, Digital Media, or related field preferred.

Must consent to, and pass, a pre-employment drug screen and criminal background check as conditions of employment. The Strong is a smoke-free campus and smoking is not allowed on museum property.


Public Relations and Marketing Associate

To apply click HERE.

Job Type:

Full-time

Duties and Responsibilities:

The Strong is searching for a Public Relations and Marketing Associate to support the marketing team by:

  • Writing press releases, features, and photo captions, and helps prepare press kits related to museum public programs, exhibits, and related activities.
  • Under the direction of Senior Director of Public Relations, implementing media initiatives related to museum public programs, exhibits, and related activities.
  • Handling media inquiries and photo requests and assisting with planning and execution of press previews related to museum public programs, exhibits, and related activities.
  • Maintaining local and regional media lists.
  • Pitches stories to local media related to museum public programs and related events.
  • Acts as secondary museum spokesperson when necessary, especially related to public programs, exhibits, and other events.
  • Responding to both internal and external requests for graphic elements and photos.
  • Preparing and distributing media calendar of museum exhibits and events, quarterly.
  • Entering and monitoring calendar content for the museum’s website and various external websites including, but not limited to VisitRochester, I Love NY, and kidsoutandabout.com.
  • Under the direction of the Senior Director of Public Relations, implementing social media messaging schedules, monitoring and responding to social conversations, researching and developing targeted audience lists, and assisting in the development of related digital assets.
  • Writing promotional copy for museum websites and social media sites, marketing publications, public program schedules, and other materials.
  • Writes, edits, formats, and distributes various e-newsletters including Play Time Online, News from the International Center for the History of Electronic Games, and educator e-newletter, among others.
  • Coordinating the posting of promotional calendar panels, t-signs, and other museum signage as necessary.
  • Coordinating logistics and registration for photo and commercial shoots.
  • Under the guidance of the Director of Advertising and Marketing Publications, coordinating promotional giveaways with media partners.
  • Participating in daily activities associated with marketing publications, advertising, tourism promotion, and other promotions as requested. Manages the museum’s Conference and Conventions Admissions program.
  • Copy editing institutional blogs as needed.
  • Assisting in the coordination of National Toy Hall of Fame  and World Video Game Hall of Fame induction activities and serving as the Induction Team recorder.
  • Recording and distributing minutes of Marketing Implementation Team meetings.

Qualifications:

  • Minimum four-year degree in English, Journalism, Media Communications, or related area of study
  • Fluency in new media and social media
  • Experience with either HTML or Dreamweaver, and the Chicago Manual of Style highly desired.
  • Ability to work weekend and evening hours as required.

Must consent to, and pass, a pre-employment drug screen and criminal background check as conditions of employment. The Strong is a smoke-free campus and smoking is not allowed on museum property.


Director of Security

To apply click HERE.

Job Type:

Full-time

Duties and Responsibilities:

The Strong is searching for a Director of Security to plan, direct, and coordinate all activities related to the safety and security of museum guests, staff, collections, and other museum assets.  The successful candidate will:

  • Plans, directs, and coordinates all activities relating to the protection, safeguarding, and security of museum assets, employees, guests, and others, including, but not limited to continuous monitoring of the interior and exterior of the museum to observe, identify, and address potential safety risks, security risks, and other undesirable conditions.
  • In conjunction with the assistant vice president for education, establishes appropriate security protocols and processes for Woodbury School, including a visible security presence as students are arriving and leaving the school on a daily basis.
  • Supervises the security team, including scheduling officers to ensure appropriate staffing levels, and establishing guidelines and standards of performance for officers.  Together with the vice president for guest and institutional services, initiates personnel actions such as recruitment, selections, transfers, promotions and discipline or dismissal measures.
  • Directs and leads investigation of accidents, theft, property loss, and other incidents.  Prepares reports and other related documentation of all findings and resolutions.
  • Prepares and monitors the annual security budget and monthly financial reports to ensure security operation efficiency and quality control.   
  • Monitors and maintains the museum’s security equipment, including camera and access control equipment and related components.  Ensures that all cameras are operational, video is being recorded and stored properly, and equipment replacement costs are budgeted, as needed.  Acts as liaison with the museum’s security equipment vendor.
  • Develops, implements, and manages security training for officers and museum staff, including Building Emergency Evacuation Training (BEET) for all new staff.  Assists in preparation of emergency management and contingency planning and serves as the museum’s liaison with public law enforcement, fire, and other agencies as needed.
  • Ensures that all security officers possess a valid New York State Security license, are up-to-date with the annual requirements to maintain this license, and are current with the America Red Cross First Aid and AED training requirements for adults and children.

Qualifications:

  • Bachelor's Degree in Criminal Justice or related field
  • Ten years of experience in security operations in a business setting with at least five years in a leadership role
  • Working knowledge of the principles and practices of security management
  • Ability to work a variety of shifts, as needed, to support staffing needs for a 24/7 security presence
  • Valid NYS Driver's License and Security License
  • Willingness to stay current with American Red Cross First Aid and AED training
  • Prior Guest Service experience in a Security setting a plus

Must consent to, and pass, a pre-employment drug screen, physical, and criminal background check as conditions of employment. The Strong is a smoke-free campus and smoking is not allowed on museum property.

 


Food Service Host

To apply click HERE.

Job Type:

Part Time

Duties and Responsibilities:

If you have a passion for working with food, then a Customer Service Food Court Host could be the job for you! In this position you will provide incredible customer service by proactively approaching guests at the counter, preparing items as requested, answering questions about our menus, offering suggestions for complete meal solutions, and responding with a sense of urgency. Assisting team members to set up and maintain food stations, ensure that product levels are maintained throughout your work shift, and efficiently perform tasks and provide incredible customer service.  Performing closing procedures in the food court include cleaning, storing prepared food to maintain freshness & quality in accordance with restaurant requirements, leaving the food court and restaurants ready for tasks to take place efficiently the next morning, properly handling products, using various food preparation equipment, and keeping accurate logs in accordance with food safety and safety guidelines.

Successful candidates must possess teamwork and diversity awareness by listening to others’ points of view and recognizing and appreciating differences.

Work involves continuous and courteous interaction with guests and co-workers in a fast-paced environment.  Exposure to various allergens and work environments including temperature changes is likely.  Tasks will be performed using and in the proximity of coolers, ovens, and other hot equipment.  Will be required to spend the majority of time on his or her feet and stand or walk without a break for up to 4 hours.

Qualifications:

  • High school diploma or completed GED, will also consider current high school students 17 years of age and older.
  • Prior guest services and/ or food service experience a plus.

Must consent to, and pass, a pre-employment drug screen, and criminal background check as conditions of employment. The Strong is a smoke-free campus and smoking is not allowed on museum property.