The Strong considers its staff and volunteers its greatest resources. To help it carry out its mission, the museum seeks talented individuals with a passion for outstanding service.
The Strong provides equal opportunity to all qualified applicants without regard to gender, sexual preference, age, race, color, creed, national origin, disability, and military or marital status.
The Strong blends the best features of both history museums and children’s museums—extensive collections and high interactivity—to serve a diverse audience of children, families, adults, students, educators, scholars, and collectors. Paid and volunteer positions may be available to support the museum and its International Center for the History of Electronic Games, National Toy Hall of Fame, World Video Game Hall of Fame, Brian Sutton-Smith Library and Archives of Play, Woodbury School, and American Journal of Play.
After reviewing the available positions (below), candidates should enter The Strong’s online career center, which is provided through InfinityHR to begin the application process: build a profile, enter education and work histories, upload a resume, and add any additional information. To check the status of a completed application, candidates should log into the online career center using their user name and password.
Applying for positions via the career center website allows The Strong’s Human Resources Team to receive and review application materials in a more timely fashion than any other method of application. Candidates experiencing any difficulty with the online career center can send an email with resume attached to firstname.lastname@example.org.
The application review process normally takes between two to four weeks to complete, and all applicants receive a response at the completion of the process. Candidates selected for employment must consent to a criminal background check and drug screen.
Current Job Opportunities
Guest Relations Host - Seasonal
Seasonal (may be scheduled up to 25 hours/week)
Duties and Responsibilities:
The Strong is looking for energetic individuals with a passion for guest service to work in the museum galleries. This position is a seasonal position and requires an open availability during the summer months. Duties include, but are not limited to, interacting with families and young children, assisting guests with questions or directions, picking up exhibits and craft areas as needed, and providing superior customer service to museum guests.
The start date for this position is June 13, 2016, and selected candidates must be available to attend mandatory training on the following dates:
- Monday, 6/13, Tuesday, 6/14, and Thursday, 6/16 from 5:30 p.m. - 9 p.m.
- Tuesday, 7/12 from 5:30 p.m. - 7:30 p.m.
Qualifications: High school diploma or completed GED; Will also consider current high school students 17 years of age and older. Prior guest services experience a plus.
Salary: $9.00 per hour
- Weekends: Friday 4 p.m. - 8 p.m., Saturday 9:30 a.m. - 8 p.m., Sunday 11:30 a.m. - 5 p.m.
- Weekdays: 1 p.m. - 5 p.m.
Must consent to, and pass, a drug screen and criminal background check as conditions of employment. The Strong is a smoke-free campus, and smoking is not allowed on museum property.
Duties and Responsibilities:
The Strong is looking for two Security Officers to protect, safeguard, and secure the museum collections, staff and guests. The Security Officer conducts frequent tours of the museum building and grounds and investigates and reports on accidents, incidents, suspicious activities, safety and fire hazards, and other security related situations. The hours for these positions are 4 p.m. - 11:30 p.m. and 11:30 p.m. - 8 a.m. Weekend and holiday availability are required.
Must be at least 21 years of age and possess an Associates Degree in criminal justice or comparable experience, as well as a valid NYS Driver’s License and Security Guard license; working knowledge of security operations, safety practices, and enforcement procedures in a business environment; must also be able to communicate effectively both orally and in writing with staff and the public; ability to understand and follow standard operating procedures, perform duties in a professional manner and appearance, write and investigate required reports, and make independent and good judgment decisions within proper policy and procedures; must be able to successfully complete, become certified, and stay current with Red Cross basic first aid training, AED training, and adult and child CPR training.
Manager of Live Collections and Chief Entomologist
Duties and Responsibilities:
The Dancing Wings Butterfly Garden at The Strong is searching for a Manager of Live Collections and Chief Entomologist. The successful candidate will:
- Provide primary oversight for all animal collections (butterflies, avians, small reptiles and assorted program arthropods) as well as for plant collections in the aquariums (a 1,700 gallon reef aquarium, a 180 gallon reef aquarium, and a 125 gallon planted freshwater aquarium).
- Manage the acquisition, husbandry, and maintenance of all species in the museum collections
- Oversee day-to-day adherence to all United States Department of Agriculture regulations dealing with the importation and display of exotic plants and animals, including the U.S. Fish and Wildlife Service, and state and local regulatory agencies
- Serve as the Containment Officer for all required USDA permits, including the completion of all records related to livestock and plant health, importation, containment, and quarantine
- Supervise staff working in the butterfly exhibit.
- Share on-site weekend and holiday Dancing Wings Butterfly Garden duties with the other staff
- Ensure that all butterfly-related facilities, and any other live collections facilities that might be developed in the future, are maintained in pristine condition so as to meet USDA regulations and portray excellence to guests in both public and non-public areas
- Manage the development of the annual budget for Live Collections, short-range strategic planning, and long-range strategic planning for the butterfly and aquatic exhibits
- Manage the development of educational programs and publications related to the butterfly exhibit, and, as needed, with delivering programs
- Manage the development and maintenance of other insect-related exhibits
- B.S. in Entomology or the Biological Sciences with entomological coursework or research experience or two or more years of full-time experience as a zookeeper in a butterfly house or arthropod zoo
- Working knowledge of USDA regulations dealing with importation and display of exotic plants and animals
- Outstanding interpersonal and communication skills including strong public speaking skills and good writing skills
- Self starter with demonstrated ability to prioritize and juggle multiple tasks
- Strong computer skills
- 1-3 years experience in managing both hourly and exempt staff
- Ability to lift 40 pounds
- Experience designing and facilitating educational programs for children a plus
Food Service Host
Duties and Responsibilities:
If you have a passion for working with food, then a Customer Service Food Court Host could be the job for you! In this position you will provide incredible customer service by proactively approaching guests at the counter, preparing items as requested, answering questions about our menus, offering suggestions for complete meal solutions, and responding with a sense of urgency. Assisting team members to set up and maintain food stations, ensure that product levels are maintained throughout your work shift, and efficiently perform tasks and provide incredible customer service. Performing closing procedures in the food court include cleaning, storing prepared food to maintain freshness & quality in accordance with restaurant requirements, leaving the food court and restaurants ready for tasks to take place efficiently the next morning, properly handling products, using various food preparation equipment, and keeping accurate logs in accordance with food safety and safety guidelines.
Successful candidates must possess teamwork and diversity awareness by listening to others’ points of view and recognizing and appreciating differences.
Work involves continuous and courteous interaction with guests and co-workers in a fast-paced environment. Exposure to various allergens and work environments including temperature changes is likely. Tasks will be performed using and in the proximity of coolers, ovens, and other hot equipment. Will be required to spend the majority of time on his or her feet and stand or walk without a break for up to 4 hours.
- High school diploma or completed GED, will also consider current high school students 17 years of age and older.
- Prior guest services and/ or food service experience a plus.
Must consent to, and pass, a pre-employment drug screen, and criminal background check as conditions of employment. The Strong is a smoke-free campus and smoking is not allowed on museum property.