Employment

The Strong considers its staff and volunteers its greatest resources. To help it carry out its mission, the museum seeks talented individuals with a passion for outstanding service.

The Strong provides equal opportunity to all qualified applicants without regard to gender, sexual preference, age, race, color, creed, national origin, disability, and military or marital status. 

Application Process

The Strong blends the best features of both history museums and children’s museums—extensive collections and high interactivity—to serve a diverse audience of children, families, adults, students, educators, scholars, and collectors. Paid and volunteer positions may be available to support the museum and its International Center for the History of Electronic Games, National Toy Hall of Fame, World Video Game Hall of Fame, Brian Sutton-Smith Library and Archives of Play, Woodbury School, and American Journal of Play.

After reviewing the available positions (below), candidates should enter The Strong’s online career center, which is provided through InfinityHR to begin the application process: build a profile, enter education and work histories, upload a resume, and add any additional information. To check the status of a completed application, candidates should log into the online career center using their user name and password.

Applying for positions via the career center website allows The Strong’s Human Resources Team to receive and review application materials in a more timely fashion than any other method of application. Candidates experiencing any difficulty with the online career center can send an email with resume attached to jobs@museumofplay.org.

The application review process normally takes between two to four weeks to complete, and all applicants receive a response at the completion of the process. Candidates selected for employment must consent to a criminal background check and drug screen.

Current Job Opportunities

 

Security Supervisor

To apply click HERE.

Job Type:

Full Time

Duties and Responsibilities:

The Strong seeks a Security Supervisor to assist with day-to-day coordination of the museum’s security function.  Reporting to the Director of Security, the Security Supervisor will be scheduled to work from 7:30 a.m. – 4 p.m. Wednesday through Sunday, and will provide direct supervision and guidance to the museum’s security officers to ensure that the team provides around-the-clock protection and safeguarding of the collections, staff, and guests of The Strong.  Responsibilities include:

  • Direct supervision of the security team on the weekends in absence of the Director of Security.
  • Creates daily post schedules for all shifts.
  • Coordinates, directs, and ensures completion of training of all new officers.
  • Protects museum property from theft, fire, and accidents, and ensures the safety of museum staff and guests.
  • Conducts daily security tours of the museum building and grounds.
  • Responds with sensitivity to the emotional and practical needs of museum staff and guests, and treats everyone with dignity and respect.
  • Investigates all incidents, as assigned, and write reports on accidents, incidents, suspicious activities, safety and fire hazards, and other security related situations.
  • Assists in the enforcement of security and museum policies and regulations.
  • Develops and maintains a close liaison with staff and fosters positive security public relations.
  • Identifies and acts on opportunities to help and support the work efforts of co-workers and staff from other teams.
  • Identifies and develops ways to improve work processes, efficiency, and quality.
  • Welcomes new staff and create a positive work environment.
  • Help co-workers understand and implement change, as appropriate.
  • Takes the initiative to identify areas of opportunity and communicates with co-workers, supervisors and staff from other teams to solve problems and improve quality, processes and services.
  • Publicly supports team decisions, even if they conflict with personal opinions.
  • Works extra shifts and overtime, as needed.

Qualifications:

  • Associates Degree in Criminal Justice or equivalent and at least two years experience in security in a business setting required; Supervisory experience preferred.
  • Must be at least 21 years of age and possess a current driver’s license and New York State Security Guard license.
  • Strong working knowledge of security operations, safety practices in a business environment, and enforcement procedures.
  • Ability to communicate effectively both orally and in writing with staff and the public, to understand and follow standard operating procedures, to perform duties in a professional manner and appearance, to write and investigate required reports; and to make independent and good judgment decisions within proper policy and procedures.
  • Outstanding guest service skills and ability to work collaboratively in a team environment.
  • Must be able to successfully complete, become certified, and stay current with Red Cross basic Instructor Certification for first aid training, AED training, and adult and child CPR training, and provide in-services and educational programs identified by the museum.

Must consent to, and pass, a pre-employment drug screen, physical, and criminal background check as conditions of employment. The Strong is a smoke-free campus and smoking is not allowed on museum property.


Security Officer

To apply click HERE.

Job Type:

Full Time

Duties and Responsibilities:

The Strong is looking for a Security Officer to protect, safeguard, and secure the museum collections, staff and guests.  The Security Officer conducts frequent tours of the museum building and grounds and investigates and reports on accidents, incidents, suspicious activities, safety and fire hazards, and other security related situations. The hours for this position is midnight - 8 a.m. Weekend and holiday availability are required. 

Qualifications:

  • Associates Degree in Criminal Justice or equivalent and at least two years experience in security in a business setting required; Supervisory experience preferred.
  • Must be at least 21 years of age and possess a current driver’s license and New York State Security Guard license.
  • Strong working knowledge of security operations, safety practices in a business environment, and enforcement procedures.
  • Ability to communicate effectively both orally and in writing with staff and the public, to understand and follow standard operating procedures, to perform duties in a professional manner and appearance, to write and investigate required reports; and to make independent and good judgment decisions within proper policy and procedures.
  • Outstanding guest service skills and ability to work collaboratively in a team environment.
  • Must be able to successfully complete, become certified, and stay current with Red Cross basic Instructor Certification for first aid training, AED training, and adult and child CPR training, and provide in-services and educational programs identified by the museum.

Must consent to, and pass, a pre-employment drug screen, physical, and criminal background check as conditions of employment. The Strong is a smoke-free campus and smoking is not allowed on museum property.


Project Cataloger

To apply click HERE.

Job Type:

Part Time

Duties and Responsibilities:​

The Strong is seeking a Project Cataloger to catalog puzzles, digitize library materials and puzzle-related ephemera, and create metadata.. This is a part-time (27.5 hours a week), 6-month position will report to the Curator for Games and Puzzles and the Director of Libraries. Responsibilities include:

  • Under the supervision of the Curator for Games and Puzzles, catalog jigsaw puzzles in the museum’s Argus collections database.
  • Under the supervision of the Director of Libraries, digitize material and create appropriate metadata.
  • Interact as needed with donors, researchers, and museum staff.

Qualifications:

  • Bachelor’s degree in museum studies, history, library science, social sciences, humanities, or related fields.
  • Demonstrated ability to communicate effectively, both orally and in writing.
  • Ability to work independently and collaboratively in a team environment.
  • Experience with museum collections databases and knowledge of scanning equipment and software, such as Argus or PastPerfect, preferred.

Must consent to, and pass, a pre-employment drug screen, physical, and criminal background check as conditions of employment. The Strong is a smoke-free campus and smoking is not allowed on museum property.


Food Service Host

To apply click HERE.

Job Type:

Part Time

Duties and Responsibilities:

If you have a passion for working with food, then a Customer Service Food Court Host could be the job for you! In this position you will provide incredible customer service by proactively approaching guests at the counter, preparing items as requested, answering questions about our menus, offering suggestions for complete meal solutions, and responding with a sense of urgency. Assisting team members to set up and maintain food stations, ensure that product levels are maintained throughout your work shift, and efficiently perform tasks and provide incredible customer service.  Performing closing procedures in the food court include cleaning, storing prepared food to maintain freshness & quality in accordance with restaurant requirements, leaving the food court and restaurants ready for tasks to take place efficiently the next morning, properly handling products, using various food preparation equipment, and keeping accurate logs in accordance with food safety and safety guidelines.

Successful candidates must possess teamwork and diversity awareness by listening to others’ points of view and recognizing and appreciating differences.

Work involves continuous and courteous interaction with guests and co-workers in a fast-paced environment.  Exposure to various allergens and work environments including temperature changes is likely.  Tasks will be performed using and in the proximity of coolers, ovens, and other hot equipment.  Will be required to spend the majority of time on his or her feet and stand or walk without a break for up to 4 hours.

Qualifications:

  • High school diploma or completed GED, will also consider current high school students 17 years of age and older.
  • Prior guest services and/ or food service experience a plus.

Must consent to, and pass, a pre-employment drug screen, and criminal background check as conditions of employment. The Strong is a smoke-free campus and smoking is not allowed on museum property.